Madison Haldeman – Excellence in Customer Care

Madison Haldeman – Excellence in Customer Care

Madison Haldeman, Dining Services  Resident family members Albert and Diane Bindie nominated this month’s Excellence in Customer Care award recipient. “Our nomination is based on our observations over a long period of time of Madison’s devotion to the residents of...

Kate Souder – Excellence in Customer Care

Kate Souder – Excellence in Customer Care

Kate Souder, Sales & Marketing “I am consistently amazed by Kate’s work ethic and boundless energy. Her caring attitude toward prospective residents, current residents, and staff is admirable. Going above and beyond is the norm for Kate. From making ‘house calls’...

Corey Trupe – Excellence in Customer Care

Corey Trupe – Excellence in Customer Care

Corey Trupe, Maintenance  A couple weeks ago, during a “water emergency” at the Woods apartments, Bill Zimnoch, Director of Dining Services, observed Corey Trupe respond to the incident with calmness and clarity. “He assessed the situation, made all the necessary...

Michael Ramsey – Excellence in Customer Care

Michael Ramsey – Excellence in Customer Care

Michael Ramsey, Dining Services “We’ve been visiting my brother-in-law (Diane’s brother) for four years now and we can’t think of a more deserving staff member to receive the February Excellence in Customer Care Award. We have the pleasure of seeing Michael during our...

Kerry Dering – Excellence in Customer Care

Kerry Dering – Excellence in Customer Care

Kerry Dering, Activities “In the past few months, I have gained a greater appreciation for Kerry’s job responsibilities here at MMC. It’s evident that she is committed to residents and cares a great deal for them. She is their advocate and friend! And, I think it’s...

Casey Magee – Excellence in Customer Care 

Casey Magee – Excellence in Customer Care 

Casey Magee, Dining Services                    “Casey is great with residents and they love when he is in the Health Center dining room. He works well with other departments and is a team player. Most of all, he is fun to be around and makes meal time fun for the...

Donna Gerofsky – Excellence in Customer Care

Donna Gerofsky – Excellence in Customer Care

Donna Gerofsky, RN, Infection Preventionist “Since I arrived in May, I have witnessed COVID within MMC and the unbelievable uncertainty that goes along with it each and every day. Donna answers any questions or concerns I voice with great discernment and knowledge....

Emily Principe – Excellence in Customer Care

Emily Principe – Excellence in Customer Care

Emily Principe, LPN "Emily is not only an experienced and seasoned nurse, she is a critical thinker, trainer, and resident advocate. She is forward thinking and proactive in her approaches. She is self-motivated and flexible – often taking on roles as supervisor or...