Jim Brossman & Kyle Stayer, Grounds Crew – Excellence in Customer Care

Jim Brossman & Kyle Stayer, Grounds Crew – Excellence in Customer Care

Both Jim and Kyle go above and beyond on all that they do! Whether it’s mowing, planting, or decorating, they take pride in their job. Both crew members pay attention to detail and strive to make the campus look its very best for all the residents and visitors. We are lucky to have them on the MMC team. Jim and Kyle, you are appreciated more than you know!

Thank you, Jim and Kyle, for your dedication to Excellence in Customer Care!

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

The Butterfly Lady

The Butterfly Lady

It was a beautiful summer morning when Carol Minnich and I met at her Warwick Woodlands Campus home. Sitting on her front porch with a smile on her face and wearing a beautiful felted wool butterfly pin, a recent gift from her daughter, it didn’t take long for me to understand why she has been coined by many as “The Butterfly Lady.” 

A loving mother of two, Carol was a stay-at-home mom until her kids, Kristen and Marshall, were teenagers. To help with college tuition, Carol re-entered the workforce eventually landing a position with Fulton Bank, where she was happily employed for 25 years until her retirement. 

As a child, Carol recalled, “I was always fascinated by all things nature,” but as would hold true with most people, the responsibilities of work and raising children didn’t allow much time to pursue new hobbies. It was only when her children were grown and out of the house that Carol learned about raising butterflies from a close friend and her sister-in-law. 

Nearly twelve years later, Carol shared, “I’m always learning something new.” A hobby that started when she was living in her former home in Lancaster, PA, Carol didn’t think it would be possible to continue raising butterflies when she moved to Moravian Manor Communities. So, she reluctantly gave away all her cages. Shortly after her arrival here, while tending to her parsley, she noticed it was loaded with Swallowtail caterpillars. Carol has officially been raising butterflies ever since! 

Word spread fast about Carol’s hobby and now friends and neighbors regularly bring her caterpillars found in and around their gardens. In cages sheltered on her front porch away from the harsh elements, Carol provides a safe haven for a variety of butterflies, mostly Swallowtail, but some Monarch as well. In each cage, Carol carefully places the larvae or caterpillars and provides them with the appropriate food source. “They are veracious eaters,” Carol laughed, “I’m always checking to make sure they have the nutrients needed to continue their development.” She recounted a recent visit from one of her neighbors that provided an opportunity seen by few. In one of her many cages, there was a Swallowtail going into chrysalis. And only a few moments later, they witnessed a butterfly emerging from its chrysalis. Truly a site to behold. 

I was captivated by Carol’s vast knowledge as she described in great detail the cycle of a butterfly and the important role butterflies play in our society. That’s when I knew Carol’s love for butterflies wasn’t just a hobby…it was a passion. I asked Carol what she would like readers to know. Carol’s heartfelt response was this, “Monarchs are important pollinators, along with bees, hummingbirds, moths and bats, playing an important role in pollinating food crops and approximately 75% of the world’s flowering plants. Sadly, the Monarch population, although not yet extinct, is plummeting (recently officially added to the endangered species list) due to pesticides, development, deforestation, climate change, and loss of their only food source as caterpillars, which is the milkweed family of plants. Monarchs are attracted to flowers for its nectar (thus the need for pollinator gardens), but also need milkweed to lay their eggs on, which is the food source for their caterpillars, which in turn become butterflies and thus completing the cycle of life. It is essential to protect the Monarchs (and other pollinators) because of their important role in our ecosystem!”

In addition to her work with butterflies, Carol loves playing cards. At any given time, she can be found playing cards with friends and neighbors on both the Founder and the Warwick Woodlands campuses. During the winter months, when life isn’t quite as busy, she also enjoys the art of quilling. 

To learn more about Monarch butterflies and what you can do to help save this endangered species, visit https://www.pbs.org/newshour/show/monarch-butterfly-declared-endangered-amid-declining-numbers. 

Meet Retired Veterinarian Resident Brothers Russ & George Nyland

Meet Retired Veterinarian Resident Brothers Russ & George Nyland

Early on in life, Russ and George Nyland had a special place in their hearts for animals. They grew up on a 200-acre dairy farm in Jefferson, Ohio close to Lake Erie. The brothers were very involved in 4-H, caring for and showing Holstein cattle (dairy cows). Remembering his childhood, Russ shared, ““I admired the two veterinarians who treated our cattle. Because of that exposure, I decided early on that I wanted veterinary medicine to be my profession.”

Russ graduated from Jefferson High School in 1957 and enrolled in the Ohio State University in the College of Agriculture. “I took courses that would make me eligible to apply to the School of Veterinary Medicine, and after three years, I applied and was accepted.” In 1962, Russ received his undergrad degree from the College of Agriculture, and graduated as a veterinarian in 1964.

George, although interested in veterinary medicine, took a different path and headed off to Case Western University in Cleveland to study architecture and civil engineering. However, during his studies, he realized he wanted a more independent vocation. Changing course, he applied to veterinary school at Ohio State University in 1964 and graduated in 1968.

Their Families

During Russ’s third year at Ohio State, he met his wife, Shirley, who had transferred from the University of Delaware to Ohio State to become a bacteriology major. She grew up in Gettysburg, PA. After Russ completed his first year of veterinary school, and after Shirley graduated Ohio State, the couple was married. Shirley got a job at the Ohio Department of Health Lab and supported them until Russ graduated. They have three children, Peggy, Scott (who passed away) and Brad. 

George and his wife, Marilyn, met each other in first grade. They were married in August 1964, the summer before George started veterinary school. They have two children, Craig and Kathleen.

Creating a Family Business

After graduating from veterinary school in 1964, Russ practiced in a small animal clinic in Youngstown, Ohio for 15 months. At one point, he had made a deal to buy a practice in Hershey, PA. However, on the night before settlement, the seller sent Russ a telegram saying he changed his mind. His wife, Shirley, had an aunt and uncle who lived in Lancaster and introduced Russ to Dr. George Mattern, who he joined in a mixed practice with both farm animals and pets. Russ worked with him for four-and-a-half years. About the work, Russ commented, “In that type of practice you are busy day and night; a sick cow cannot wait until morning.” 

Since he had young children, Russ decided that a small animal practice would give him more time with his family. So, Russ purchased a vacant lot just south of Neffsville on the Lititz Pike and had a building designed by an architect who had designed other veterinary hospitals. In August 1970, Russ opened the Neffsville Veterinary Clinic, with the plan that George would eventually join in the practice, which he did in June 1972. George practiced 38 years at Neffsville Veterinary Clinic. “I enjoyed working with clients and animals all those years. I wouldn’t have changed a thing,” he fondly recalled.

The practice hired a third veterinarian in 1976 and continued to grow.   In time, George’s daughter, Kathy, joined the practice and was with them for 23 years. Today, Kathy is currently practicing with her husband, Jeffrey, at Manheim Veterinary Clinic. 

For Russ, retirement came in January 2005 and for George in 2010.

Life After Work

After fulfilling careers, both brothers enjoy their free time. As George jokingly explained, “I enjoy being extremely busy.” George, and wife Marilyn, spend time at their cabin on the Catawissa Creek in Columbia County. He enjoys hunting, fishing, cooking, woodworking and most of all photography and travel. Russ’ favorite pastimes are fishing, hunting, golfing and barbecuing, as well as vacationing with wife Shirley, family and friends. Before moving to MMC, he did a lot of gardening which included caring for 30 or more tea roses and growing veggies. 

When asked why they individually chose Moravian Manor Communities, Russ shared, “When it was time to plan for the future, we visited the retirement communities in the area, some several times. MMC stood out because it was part of the greater Lititz community. We loved the idea of walking to downtown Lititz to shop, eat, and stroll through the Lititz Springs Park. We liked the attractive design of the carriage homes too and thought the staff was very accommodating and friendly. We’re very happy and have no second thoughts about our decision to move here.”

For George and Marilyn, “It was a great move for us. We moved onto the Warwick Woodlands Campus in March 2018. Marilyn and I both enjoy our neighbors, staff, and the location.”   

Leighton Dickenson & Eric Billings – Excellence in Customer Care

Leighton Dickenson & Eric Billings – Excellence in Customer Care

Leighton Dickenson & Eric Billings, Maintenance 

This dynamic duo is the definition of role models! Leighton and Eric are friendly, attentive, and go above and beyond with their assigned work orders. They also take pride in what they do, and even take before and after pictures that are dated and filed. Leighton and Eric always go out of their way to assist other team members when they need a helping hand. They even take time to show others how to work in areas of their specific trade such as electrical and HVAC. We are fortunate to have Leighton and Eric as part of our MMC family.    

Thank you, Leighton and Eric, for your dedication to Excellence in Customer Care!

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.