Joni Cromer, Dining Services When we think of great customer service and team spirit, we think of Joni Cromer. Joni leads by example and has a “people first” attitude. Joni is always there to pick up and fill in when needed so...
Jeanne Griffith, Excellence in Customer Care
Jeanne Griffith, Community Life “Jeanne is constantly fielding questions and solving problems for resident, visitors, and vendors throughout the day,” shared the resident who nominated her for the award. “She is excellent in dealing...
Sharon Krushinski, Excellence in Customer Care
Sharon Krushinski, Activities Sharon has been working on the Herrnhut Memory Care unit for over 10 years engaging MMC residents in meaningful activities. “Sharon’s gift is an innate ability to meet residents where they are (emotionally and physically) at any given...
Miranda Hubbs, Excellence in Customer Care
Miranda Hubbs, Nursing Secretary “Miranda has taken on the responsibilities of staffing scheduler in addition to her own duties as nursing secretary…not once, but twice,” shared Lori Mateyak, RN, Director of Nursing. “Not thinking about herself but putting her...
Marci Hoover, Excellence in Customer Care
Marci Hoover, Admissions Coordinator “Marci is a person with integrity and embodies the Core Values of Moravian Manor Communities in all she does. She is a great communicator and goes above and beyond when working with residents, resident...
Yohannes Tegegne, Excellence in Customer Care
Yohannes Tegegne, Maintenance “Yohannes works second shift on our maintenance team, which is a difficult shift as there is not much backup support. Yohannes is always cheerful and willing to “dive in” to whatever needs to be done. He even helped me push my Jeep so I...
Racheal Precise, Excellence in Customer Care
Racheal Precise, CNA (Nursing) “Racheal’s passionate and caring attitude shines through in all that she does,” shared Lori Mateyak, RN, Director of Nursing. “The residents on Health Center North request her by name and family members frequently comment about the...
Madison Haldeman – Excellence in Customer Care
Madison Haldeman, Dining Services Resident family members Albert and Diane Bindie nominated this month’s Excellence in Customer Care award recipient. “Our nomination is based on our observations over a long period of time of Madison’s devotion to the residents of...
Kate Souder – Excellence in Customer Care
Kate Souder, Sales & Marketing “I am consistently amazed by Kate’s work ethic and boundless energy. Her caring attitude toward prospective residents, current residents, and staff is admirable. Going above and beyond is the norm for Kate. From making ‘house calls’...
Corey Trupe – Excellence in Customer Care
Corey Trupe, Maintenance A couple weeks ago, during a “water emergency” at the Woods apartments, Bill Zimnoch, Director of Dining Services, observed Corey Trupe respond to the incident with calmness and clarity. “He assessed the situation, made all the necessary...