Bonnie Larzelere, Excellence in Customer Care

Bonnie Larzelere, Excellence in Customer Care

Bonnie Larzelere, Social Services “Bonnie exemplifies what every family member hopes and needs in a social worker,” shared a resident’s family member. “When our mother was placed in a unit that we did not choose, Bonnie was the calm voice and the steady ‘rudder’...

Jessica Reinhart, Excellence in Customer Care

Jessica Reinhart, Excellence in Customer Care

Jessica Reinhart, Nursing “I’ve received countless compliments from family members and staff about Jessica’s kindness, communication skills, and dedication to the residents and family members in our Herrnhut community,” shared Bonnie Larzelere, Assistant Director of...

Marian Fertenbaugh, Excellence in Customer Care

Marian Fertenbaugh, Excellence in Customer Care

Marian Fertenbaugh, Transportation “Whether it be with her coworkers or MMC residents, Marian always puts others first and embodies person centered care. She is eager to help and is a shining example of a team player. Marian does all she can to accommodate the...

Terry Eshelman, Excellence in Customer Care

Terry Eshelman, Excellence in Customer Care

Terry Eshelman, Dining Services “The other day, I worked as a CNA in the Health Center from 7 – 11 am. I was not familiar with the daily routine and fell a bit behind in my duties. Terry Eshelman was there to save the day! She pitched in to help with meal tickets,...

Joni Cromer, Excellence in Customer Care

Joni Cromer, Excellence in Customer Care

Joni Cromer, Dining Services When we think of great customer service and team spirit, we think of Joni Cromer. Joni leads by example and has a “people first” attitude.  Joni is always there to pick up and fill in when needed so customers continue to receive great...

Jeanne Griffith, Excellence in Customer Care

Jeanne Griffith, Excellence in Customer Care

Jeanne Griffith, Community Life                                  “Jeanne is constantly fielding questions and solving problems for resident, visitors, and vendors throughout the day,” shared the resident who nominated her for the award. “She is excellent in dealing...

Sharon Krushinski, Excellence in Customer Care

Sharon Krushinski, Excellence in Customer Care

Sharon Krushinski, Activities Sharon has been working on the Herrnhut Memory Care unit for over 10 years engaging MMC residents in meaningful activities. “Sharon’s gift is an innate ability to meet residents where they are (emotionally and physically) at any given...

Miranda Hubbs, Excellence in Customer Care  

Miranda Hubbs, Excellence in Customer Care  

Miranda Hubbs, Nursing Secretary “Miranda has taken on the responsibilities of staffing scheduler in addition to her own duties as nursing secretary…not once, but twice,” shared Lori Mateyak, RN, Director of Nursing. “Not thinking about herself but putting her...

Marci Hoover, Excellence in Customer Care

Marci Hoover, Excellence in Customer Care

Marci Hoover, Admissions Coordinator                          “Marci is a person with integrity and embodies the Core Values of Moravian Manor Communities in all she does. She is a great communicator and goes above and beyond when working with residents, resident...