Joni Cromer, Dining Services

When we think of great customer service and team spirit, we think of Joni Cromer. Joni leads by example and has a “people first” attitude.  Joni is always there to pick up and fill in when needed so customers continue to receive great service. The Owl’s Nest runs smoothly because of her management and people skills, and it doesn’t stop there. If you’ve ever had one of Joni’s scones or pumpkin snickerdoodles, you know that she is an amazing baker. Fortunately, for everyone here at MMC, Joni shares that special talent with us frequently. Most recently, she had a bake sale. She created a beautifully displayed smorgasbord of baked goods just because she knows residents and staff enjoy her confections. Thank you, Joni, for being a part of the MMC team and helping to make MMC a great place to live and work.    

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.