Kelly Clugston, Reception/Admin
“Kelly takes to heart MMC’s Core Values by putting People First and providing exceptional service and dedication to MMC visitors, residents, and team members. As the first face people see when they walk through the doors, she goes above and beyond to make everyone feel welcomed and supported. Kelly takes the time to learn residents’ names, preferences, and needs, providing individualized attention that brightens their day and strengthens our community. Her presence at the front desk is a source of comfort and reliability. Residents know they can count on her for accurate information, a listening ear, and a warm smile. In addition to her regular duties, Kelly seamlessly supports fellow team members with various projects. Her willingness to jump in and assist demonstrates her team spirit.”
~Nominated by Lydia Wise, Director of Human Resources
About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.