Nicole Rote, Dining Services
Nicole exemplifies two of our core values…People First and Communication. She treats everyone—whether resident, visitor, or staff—with dignity and respect. She recently interacted with a resident who arrived too late for a birthday party. Seeing the disappointment, Nicole took it upon herself to wrap up a special piece of cake for her in a small to-go box. Her attentiveness to the needs of residents, and sweet touches like this, makes Nicole such an asset to the MMC team.
~ Nominated by Hannah Yoder, Nursing
Thank you, Nicole, for being a part of the team and helping to make MMC a great place to live and work.
About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.