Stacy Williams, Excellence in Customer Care
Stacy Williams, Nursing
“Stacy consistently asks her coworkers if they need assistance with anything and is more than willing to lend a helping hand. She is kind to all the residents and is super helpful and understanding. It is for these simple but meaningful reasons why Stacy is so deserving of this recognition.”
Nominated by Sandy Lindenmuth
About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.
Bill Brightman, Excellence in Customer Care
Bill Brightman, IT
“When MMC recently upgraded to new timeclocks, there were some communication challenges between Maintenance and IT. Bill willingly stepped in to bridge the gap. From the outset, he treated every maintenance team member with courtesy and respect – listening patiently to our concerns, answering every question, and making us true partners in the process. As a result, the installation proceeded smoothly, on schedule, and without any unplanned downtime.”
“Because of Bill’s dedication, what could have been a frustrating, drawn-out process instead became a seamless, confidence-building experience for everyone involved. His ability to combine technical expertise with patience and understanding has strengthened interdepartmental relationships, boosted morale, and set a new standard for customer service across our organization.”
Nominated by Eric Billings, Maintenance
About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.
MMC Town Hall Recognizes Team Members & Updates on Campus Improvement Projects
Big things are happening at MMC! We recently held a Team Member Town Hall to share a few updates and recognize our amazing staff and the vital role they play in our success. It was so inspiring to see survey results showing how supported our team members feel by their managers and colleagues. With a positive census across the board and lower staff turnover rates, our community is stronger than ever thanks to our dedicated team!
We are also thrilled to share updates on our campus improvements, including the enhanced outdoor recreation area on the Founders campus and the brand-new Commons building coming soon to the Warwick Woodlands campus. The future is bright and we are just getting started!
2026 Mildred Bender Awards
Congratulations to the 2026 Mildred Bender Awardees! For over 30 years, MMC has proudly celebrated this cherished tradition of honoring individuals who embody the very best of our community. This esteemed award recognizes outstanding service and unwavering dedication to exemplifying MMC’s mission, vision, and core values – qualities that make our organization truly special.
This year, we are thrilled to recognize three remarkable individuals (pictured from top to bottom):
- Tom Keany, honored as Team Member
- Joe Sullivan, recognized as Resident
- Lori Long, celebrated as Volunteer
Each of these awardees has made a meaningful impact through their exceptional commitment and service. Please join us in congratulating Tom, Joe, and Lori on this well-deserved honor!
The Mildred L. Bender Memorial Fund was established by a loving and grateful family in tribute to a women whose life and work exemplified a spirit of ministry to others. A lifelong member of the Moravian Church, Mrs. Bender spent her final years as a resident of Moravian Manor Communities, where her comfort and concern for others left a lasting impression. Following her death in 1994, a memorial fund was established in an effort to perpetuate the cherished values she held so dear.
The purpose of the fund is twofold to …
- Assist MMC residents in need through benevolent care.
- Annually recognize the outstanding service of a Moravian Manor Communities resident, volunteer, and employee who best exemplify MMC’s mission, vision, and core values.
