Alicia Fahnestock, Housekeeping

“I heartily and enthusiastically nominate Alicia Fahnestock for the Excellence in Customer Care Award. Alicia has provided outstanding service to me for several years. She not only cleans my apartment carefully and thoroughly on my scheduled weeks, but she also stops by my apartment on “off weeks” to empty my waste baskets. When her tasks are completed, she always asks if there is anything else that I need. She even asks when passing by me in the hallway! While cleaning my apartment, if there is something that I cannot reach, she will pick it up and hand it to me. She is so friendly and willing in her approach to service that I think of Alicia as a friend, not just an employee of MMC.     

Nominated by: Tom, MMC resident

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Stacy Williams, Nursing

“Stacy consistently asks her coworkers if they need assistance with anything and is more than willing to lend a helping hand. She is kind to all the residents and is super helpful and understanding. It is for these simple but meaningful reasons why Stacy is so deserving of this recognition.”

 Nominated by Sandy Lindenmuth

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.