Michael Ramsey – Excellence in Customer Care

Michael Ramsey – Excellence in Customer Care

Michael Ramsey, Dining Services

“We’ve been visiting my brother-in-law (Diane’s brother) for four years now and we can’t think of a more deserving staff member to receive the February Excellence in Customer Care Award. We have the pleasure of seeing Michael during our visits and have observed his hard work and dedication.” 

~ Al and Diane Bindie, Resident Family Members

Michael’s supervisor, Donna Dagen, enthusiastically supports his nomination and boasts that, “Michael is an excellent choice for this month’s award. He is always there to help, whether it is a staff member or a resident. He will always help where he can. Michael has been a utility worker at MMC for 35 years and has always been dedicated to his job. He is never late and doesn’t miss work! We are very blessed to have him as part of the dining services team.” 

Thank you, Michael, for all you do for MMC and your dedication to Excellence in Customer Care! We appreciate you! 

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

The Moravian Manor Communities WorkImmersion Program

The Moravian Manor Communities Work
Immersion Program

Moravian Manor Communities welcomed 10 enthusiastic interns from the IU13 Work Immersion Program on Tuesday, August 30, 2022. The interns are from Warwick, Cocalico, and Manheim Township school districts. They will be based out of a classroom on the Founder’s Campus for the 2022-2023 school year. The interns spent the first few weeks in the classroom preparing for their internships. IU13 Teacher Kate Weiler and Job Trainer Nathaniel Wright have been working with the interns on job skills and physical conditioning. Once their classroom training is complete, the interns will be spending four days per week performing their internships in various departments such as Dining Services, Housekeeping, Grounds, and Activities. The interns are thrilled to be part of Moravian Manor Communities and are very excited to have the employee experience. Please give them a warm welcome when you see them out and about on the Warwick Woodlands and Founder’s campuses. 

The Moravian Manor Communities (MMC) Work Immersion Program is a partnership between Lancaster-Lebanon Intermediate Unit 13 (IU13) and MMC. This program is designed to prepare students with disabilities for competitive employment in diverse vocational career fields while learning valuable independent living and employability skills. It also provides high-quality special education services and promotes individual students success for a seamless transition to life after school.  

MMC Joins Lititz Fire & Ice Chili Cook-Off!

MMC Joins Lititz Fire & Ice Chili Cook-Off!

Chili Cook-Off

Saturday, February 18
11 AM – 2 PM

Warwick High School
301 West Orange Street
Lititz, PA

Moravian Manor Communities joins 10+ other contenders in the 2023 Lititz Chili Cook-Off, sponsored by the Lititz Lions. The competition will be HOT so come sample some chili, VOTE for US and support MMC’s Benevolent Care Ministry in the process! View our Chili Cook-Off flyer or purchase your chili-tasting buttons.

This is the area’s coolest winter event, so plan on attending! View the full Lititz Fire & Ice Festival schedule!

 

Kerry Dering – Excellence in Customer Care

Kerry Dering – Excellence in Customer Care

Kerry Dering, Activities

“In the past few months, I have gained a greater appreciation for Kerry’s job responsibilities here at MMC. It’s evident that she is committed to residents and cares a great deal for them. She is their advocate and friend! And, I think it’s safe to say that her daily interaction with residents has had a positive impact on her life as well.” 
~ Chaplain Timothy Naisby

“Kerry is a dedicated worker and always goes the extra mile for the residents.” 
~ Virginia Boyle, Director of Social Services

Thank you, Kerry, for your dedication to Excellence in Customer Care!

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Resident Spotlight … Faye Kandra

Resident Spotlight … Faye Kandra

Faye Kandra has lived in various locations at Moravian Manor Communities since 2013. Sadly, Faye’s husband, George, was a resident in nursing care and passed away prior to Faye’s arrival to her Manor Greene apartment. 

Faye currently resides in Health Center West on the Founders Campus. When asked what she would say is her greatest accomplishment, Faye did not hesitate. “Marrying George and raising my family.” Faye and George enjoyed 63 years of marriage together, and raised their four daughters: Jill, Janet, Jeanne, and Jackie. Her family has been her greatest passion and sense of pride.

Another passion of Faye’s is her hobby of embroidery. Faye stated that she first began to embroider when she was between 10-12 years old. She was born and raised in the small town of Shamokin, PA, and she explained that in the summer, she and some other girls would go to Newberry’s store and buy square patterns (which were two for a nickel!) and work on their embroidery together as a neighborhood project.

Faye said she comes from a family of quilters, so needlework felt natural to her. However, she did not prefer quilting, sewing or crocheting, as much as she enjoyed embroidery. Her daughter still has a baby blanket that Faye made in her pre-teen years.

Through the years, Faye continued her hobby, but less during “the busy years of raising kids.” She met her husband George when he had returned to Shamokin after serving in World War II. They met “at a bus stop,” she said with a smile.

George went away to Penn State University to study Civil Engineering, and Faye would go and visit him on the weekends. Throughout their marriage, they and their four daughters lived many different places due to her husband’s career— moving 15 times throughout PA, NY, NJ, and CT. Faye also worked for Bell Telephone Company and held various receptionist jobs.

Faye says that in more recent years, her embroidery has been a wonderful outlet for her that helps her relax, and she enjoys using her beautiful artwork as gifts for her family, such as pillow covers, wall hangings, and most recently, a dress for her granddaughter. She currently is working on an embroidered marriage certificate and baby announcement. She estimates that she embroiders about 1-2 hours per day and she is always willing to show her latest projects to those who stop by for a visit.