Tom Keany – Excellence in Customer Care

Tom Keany – Excellence in Customer Care

Tom Keany, Grounds Team

As a member of our amazing Grounds team, Tom works tirelessly to help maintain the beautiful landscape of Moravian Manor Communities.  

“I see Tom almost every day and always with a smile on his face and a spring in his step. He is always on the move.  Never once have I seen him in “slow motion.” He’s like the Energizer Bunny!”

Tom is friendly and always willing to lend a helping hand when needed. And, he’s extremely knowledgeable in his field. 

We tend to forget that our Grounds crew not only keeps our campuses looking good, but they clear snow in the winter to help maintain a safe environment for MMC residents. Most people would love to have Tom’s job when it’s sunny and 70, but not when he is working all day in unfavorable conditions such as extreme heat and cold.   

“On many occasions, I’ve had residents comment to me about Tom’s commitment to MMC. ‘I see Tom on evenings and weekends, just stopping by to check on something or to finish a small task’ and ‘MMC has a true treasure in Tom…don’t let him go!’”

Thank you, Tom, for everything you do for the residents and staff of Moravian Manor Communities.  We appreciate you more than you know!

Plenty of Room to “Grow” for Marsha Campbell

Plenty of Room to “Grow” for Marsha Campbell

Finding the perfect place with opportunities to grow and enrich your lifestyle is easy to do at Moravian Manor Communities (MMC). With the area’s widest array of residence styles and two campuses mere steps to downtown Lititz, we’re cultivating a community rich with possibilities. Here, you’ll not only discover room to grow physically, emotionally, intellectually, socially, and spiritually, but also actually grow whatever you want…native flowers, herbs, veggies, and more! Meet one of the neighbors who discovered the art of finding room to grow, and connecting with nature and each other at Moravian Manor Communities.

In our community garden plots, companion planting takes on a new definition. Here, neighbors enjoy planting side-by-side, sharing time and conversation as well as their harvest. For resident Marsha Campbell, gardening was “planted” in her by her dad. “He gave me a couple packets of flower seeds and showed me where I could plant them. Ever since, I’ve enjoyed growing flowers for bouquets and vegetables to enjoy and share. Hopefully, I’ve planted the love of gardening in my four grandchildren – one will gladly weed, one likes to water, one enjoys the harvesting, and one simply eats … especially cherry tomatoes right from the vine!” 

Marsha shared, “My husband and I toured Moravian Manor Communities because it was a continuing care community right in the middle of our hometown. We moved here because we saw how friendly the staff was and quickly learned how caring and dedicated, too. The garden plots were a welcome extra!”

Audrey Landis – Excellence in Customer Care 

Audrey Landis – Excellence in Customer Care 

Audrey Landis, Housekeeping

 Audrey is one of a few housekeepers that has the ability to work in many different areas on the Founders Campus. Because of her knowledge and versatility, she is frequently pulled from her primary assignment to fill in elsewhere. Audrey always responds positively to special requests, even when it disrupts her daily routine. She is always willing to make the switch in a moment’s notice and always with a smile. Her flexibility and positive attitude is very much appreciated.  

Thank you, Audrey, for your dedication to Excellence in Customer Care!

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

A True Blessing

A True Blessing

As you are well aware Mom passed early Tuesday morning. On behalf of my family, we want to thank you for the wonderful care Mom received during her time at Moravian Manor Communities. My brothers and sisters over the last few days have had nothing but praise for the people who took care of Mom (nurses and hospice), the administration, the Chaplain and the volunteers in Mom’s final hour.  Thank you so much … Moravian Manor Communities has been a true blessing and we thank God for His hand in guiding us to you in 2020.

~ Mark Beauregard