Rick Weiler, Maintenance

“I would like to nominate Rick Weiler for the Excellence in Customer Care service award. His ‘no problem, I got this’ attitude is one of his shining qualities. Rick is loved by our residents. I often hear compliments about the quality of his work, his personality, and his eagerness to get issues resolved in a timely manner.”

“Rick’s accountability shines through in every task he undertakes. His colleagues, especially me, rely on him wholeheartedly, knowing that he will approach every request with a readiness to help. He has a unique ability to transform challenges into solutions, all while maintaining his signature ‘Rick smirk’ that brightens our workplace. Rick is not only skilled at his job, but he is a pleasure to work with.”

 Nominated by Kate Souder, Residency Counselor/Move-In Coordinator

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Bonnie Supplee, Laundry

“I want to take a moment to celebrate the endless contributions of Bonnie Supplee, a valued member of the MMC team since 2002. Bonnie exemplifies what it means to be both a remarkable team leader and an outstanding team player, which is why she deserves the Excellence in Customer Care award.”

“Behind the scenes, Bonnie and her team work tirelessly in their ‘office,’ the laundry room on the lower level of MMC. Although their efforts often go unnoticed, their commitment ensures that clean clothing and linens are consistently available for everyone.”

“A perfect example of Bonnie’s dedication came during our 50th anniversary celebration, as we were preparing to present new blankets to all Health Center and Baer Center residents. Each blanket needed to be labeled with the resident’s room number. When I reached out to Bonnie for assistance, she didn’t hesitate. Not only did she label all the blankets, but she also organized them in boxes by unit and floor. This thoughtful preparation made the distribution process seamless and efficient.”

“Bonnie, I am truly grateful for your dedication and all the hard work you put into making MMC an awesome place to work and live. Thank you for everything you do! Your contributions make a significant difference, and we are lucky to have you on our team.”

 Nominated by  Nicky Michael, Director of Sales and Marketing

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.