Ashley Swinehart, Excellence in Customer Care

Ashley Swinehart, Excellence in Customer Care

Ashley Swinehart, Clinical Education Coordinator (Nursing)

“When I think of what it means to demonstrate Excellence in Customer Care, I think of Ashely Swinehart. My experience with Ashely has always been positive and engaging. She is a caring individual who is willing to lend a helping hand whatever the task – from transporting residents to and from programs to helping with the meal tray delivery. She even goes the extra mile to assist residents who may need a little extra help or encouragement to eat their meals. There are countless other ways Ashley helps to create a caring environment and a spirit of teamwork that makes MMC residents the top priority.”

Nominated by Kerry Dering, Activities Director

Thank you, Ashley, for being a part of the team and helping to make MMC a great place to live and work. 

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

A tight ‘stitch’ community

A tight ‘stitch’ community

Reprinted with permission

By Laura Knowles, Lititz Record
Copyright (c) 2025 Lititz Record, Edition 5/8/2025, p. A03

For a group of women from Moravian Manor Communities, wrapping the world in the warmth of a comforter has become their mission.

The Stitching for Hope Project was started by Phyllis Stuckey nearly three years ago, with some 50 women from Moravian Manor and Warwick Woodlands. She began with just a handful of women and the numbers continue to grow.

“As word spread, more women wanted to help,” said Stuckey. “The first year, we had about 12 women. The next year, there were 26 women participating and completing 24 comforters. Then last year, nearly 50 women made 46 comforters. Since then, more women are asking to be included.”

The beautifully stitched comforters will be sent to various places in the world, where people are facing war, poverty, and trauma. They are being sent through the Mennonite Central Committee to places where comfort is needed in difficult times.

One of those places is Ukraine, where communities have been ripped apart by the invasion of Russia more than three years ago. The people of Ukraine have dealt with cold winters, towns turned into battlefields, and bombings of schools and hospitals.
“The people in refugee camps and facing wars need the comfort of a comforter. It lets them know someone cares about them,” said Stuckey.

The idea began more than 10 years ago when she and her husband Keith were part of a committee that sponsored a refugee family from Syria.

“Hearing their stories of fleeing their homeland amid gunfire and chaos broke our hearts,” recalled Stuckey. “They shared their stories of seeing friends killed, homes destroyed, and gunfire ringing out as they struggled to escape.”

Then in 2022, Stuckey and her five siblings from all over the U.S. gathered in Lithuania, where one of her brothers was on the board of Lithuania Christian University and another brother was teaching Peace and Social Justice courses there for a semester. They decided to make it a family reunion, with six siblings and their spouses.

While they were in Lithuania, the Ukraine-Russia War had just broken out. They had the opportunity to meet five students at the university. Two were from Ukraine and one was from Russia. The students shared their dreams of graduating and returning home to help restore peace in their homelands.
It made an impression on Stuckey, as she met more people who were facing the trauma of having loved ones in war-torn countries.

“That trip made me feel helpless,” she said. “Then I realized there was something I could do. I could make comforters for the Mennonite Central Committee that would be sent to refugee camps. I could put my sewing skills to work to help provide comfort.”

She discovered that many women from Moravian Manor Communities shared her desire to help those in need. With the growing interest, the Stitching for Hope Project was born. They created a non-profit organization that would allow them to accept donations to support the project, able to purchase fabric and materials to go into the comforters.

Many of the women expressed regret that they no longer had their sewing machines. That’s when Stuckey reached out to Hinkletown Sewing to see if they had any machines they could donate.

“Without hesitation, the woman I spoke with said ‘Yes, how many do you need? Five? Six?’” said Stuckey.

She has been gratified to meet others who want to help. While shopping at JoAnn Fabrics in 2024, she met others who joined the cause. She met another woman at yoga class who wanted to help.

Still hoping to find a place at Moravian Manor where the group can make the comforters, they were able to make arrangements at Forest Hills Mennonite Church in Leola to use a large craft room. Several women from the church expressed their interest in helping with the knotting process. Now a group of six to 12 Forest Hills church members knot comforters for the project.

Some of the work is done at home, but the group hopes to have a local location at Moravian Manor with some much-needed elbow room, so more people can help without having to travel too far. Right now they meet once or twice a month to work together at Forest Hills Mennonite Church.

“It’s a time for everyone to get together and socialize as we help others,” said Judy Homan, who has been quilting for 12 years or so. “We turned to the Mennonite Central Committee for the distribution, since they are helping in countries like Ukraine, Syria and Lebanon.”

Ethel Shank has personally seen how important the comforters can be for those who receive them. Working for the Mennonite Central Committee for many years, she was able to witness their distribution by the MCC in places like Bangladesh and Bolivia.

“These comforters are considered among the prized possessions of the people who receive them,” said Shank.

Susan Blessing agreed, noting, “These blankets are the best thing they get. It’s such a wonderful project.”

Lynette Meck worked as MCC Program Director for 21 years and explained that the gift of a comforter to other parts of the world serves as a connection between people in different countries.

“A quilt is comforting,” said Meck. “They end up in homes and in hospital beds. They literally do provide comfort.”

As Stuckey explained, the Stitching for Hope Project is grateful for the donations of materials from the women at Moravian Manor, the women of Forest Hills Mennonite Church, and women in the community. Thanks to everyone working together, they have been able to make more than 200 comforters. They hope to make even more, possibly adding other retirement communities to the project.

Laura Knowles is a freelance feature writer and regular contributor to the pages of the Lititz Record Express. She welcomes feedback and story tips at lknowleslrc@gmail.com.

“Seasons” to Boast Revitalized Dining Experience, Highlighting Seasonal Flavors

“Seasons” to Boast Revitalized Dining Experience, Highlighting Seasonal Flavors

Exciting renovations are happening in the McCloud Campus Center, transforming the Garden Court Dining Room into “Seasons.” Over the next 4 months, we’ll collaborate with EG Stoltzfus and Cornerstone Design Architects to create a revitalized dining experience.

Set to open its doors late in 2025, Seasons promises to offer guests a full-service menu that embraces the best of both classic comfort food and regional cuisine, featuring daily specials with seasonal ingredients. Residents and their guests also will be able to enjoy a selection of beer and wine.

In addition to the main dining area, Seasons will feature two unique spaces to cater to a variety of gatherings—Terrace on the Greene and The Founders Table. Check out the slider photos below!

Director of Dining Services, Bill Zimnoch, is looking forward to one of the “standout features” of the Terrace on the Greene. He noted, “This new space will seamlessly connect the indoors with the outdoors, creating a tranquil ambiance perfect for any dining experience. A unique glass-enclosed extension, will allow residents to immerse themselves in the beauty of nature while enjoying their meals. Plus, it includes a cozy fireplace for those chilly winter days – it’s the perfect setting for both relaxing dinners and lively gathers.”

For more private occasions, The Founders Table will serve as an exclusive room tailored for small family celebrations or important business meetings. This intimate setting will provide a refined atmosphere where guests can focus on what truly matters—celebrating milestones or conducting vital discussions.

We can’t wait to welcome residents and guests to this refined space!

National Nursing Home Week

National Nursing Home Week

What a fantastic week it has been! As we wrap up National Nursing Home Week, we couldn’t be more excited to share some incredible moments from MMC. From showcasing our nursing competencies to honoring our dedicated team members and celebrating our amazing 50th Anniversary, this week has been filled with joy and gratitude. Every smile, every recognition, and every shared story reminds us of the vibrant community we have built together.

We’re bursting with pride for our team members who consistently go above and beyond in providing the best care for our residents. You embody our core values of People First, Accountability, Communication, and Transformation, and it truly shows in everything you do. Thank you all for making MMC a special place to live and work—together, we know how to celebrate the spirit of caregiving! Here’s to more memorable moments ahead!