Tina Martin, CNA, Nursing “I work on the Herrnhut Personal Care (HHPC) unit with Tina and I see her interacting with the residents. She is so kind and patient when helping them with various tasks. People First is her approach to her role in HHPC. At times, when a...
Rick Weiler, Maintenance “I would like to nominate Rick Weiler for the Excellence in Customer Care service award. His ‘no problem, I got this’ attitude is one of his shining qualities. Rick is loved by our residents. I often hear compliments about the quality of his...
Bonnie Supplee, Laundry “I want to take a moment to celebrate the endless contributions of Bonnie Supplee, a valued member of the MMC team since 2002. Bonnie exemplifies what it means to be both a remarkable team leader and an outstanding team player, which is why she...
Ashley Swinehart, Clinical Education Coordinator (Nursing) “When I think of what it means to demonstrate Excellence in Customer Care, I think of Ashely Swinehart. My experience with Ashely has always been positive and engaging. She is a caring individual who is...
Kelly Clugston, Reception/Admin “Kelly takes to heart MMC’s Core Values by putting People First and providing exceptional service and dedication to MMC visitors, residents, and team members. As the first face people see when they walk through the doors, she...
Josh Hoyer, Dining Services As a fellow co-worker, Judy Vasko enjoys working with Josh and notes, “He is attentive and kind to all the residents. He is very patient and takes pride in the service he provides.” Josh’s supervisor supports this nomination and reiterates...
Ken Ogle, Maintenance “Ken truly embodies what exceptional customer service looks like, and he sets a remarkable standard for all of us to aspire to. His leadership skills are inspiring, and he has developed a wonderful rapport with his team members, fostering a...
Jess Armer, Nursing (CNA) Jess is our first Excellence in Customer Care recipient to receive two nominations! “Throughout my time as a team member of Moravian Manor Communities, I have witnessed on numerous occasions Jess caring for the residents in a way that I think...
Nicole Rote, Dining Services Nicole exemplifies two of our core values…People First and Communication. She treats everyone—whether resident, visitor, or staff—with dignity and respect. She recently interacted with a resident who arrived too late for a birthday party....
George Kalajorgadis, Nursing “One evening I was called to change out a bed and mattress on the Health Center unit. George Kalajorgadis, CNA, happened to be working in the same area and without hesitation he immediately started to help me exchange the old bed and...