Terry Eshelman, Excellence in Customer Care

Terry Eshelman, Excellence in Customer Care

Terry Eshelman, Dining Services

“The other day, I worked as a CNA in the Health Center from 7 – 11 am. I was not familiar with the daily routine and fell a bit behind in my duties. Terry Eshelman was there to save the day! She pitched in to help with meal tickets, collecting trays, serving residents, etc. I couldn’t have done it without her. I was so thankful for her help, I want to pass along my gratitude and say how nice it is when departments work together as a team to get the job done.”

~ Ashley Swinehart, LPN/Clinical Care Coordinator

Thank you, Terry, for being a part of the MMC team and helping to make MMC a great place to live and work.   

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Joni Cromer, Excellence in Customer Care

Joni Cromer, Excellence in Customer Care

Joni Cromer, Dining Services

When we think of great customer service and team spirit, we think of Joni Cromer. Joni leads by example and has a “people first” attitude.  Joni is always there to pick up and fill in when needed so customers continue to receive great service. The Owl’s Nest runs smoothly because of her management and people skills, and it doesn’t stop there. If you’ve ever had one of Joni’s scones or pumpkin snickerdoodles, you know that she is an amazing baker. Fortunately, for everyone here at MMC, Joni shares that special talent with us frequently. Most recently, she had a bake sale. She created a beautifully displayed smorgasbord of baked goods just because she knows residents and staff enjoy her confections. Thank you, Joni, for being a part of the MMC team and helping to make MMC a great place to live and work.    

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Cheerful Living Meets Exceptional Care at the Baer Center for Assisted Living

Cheerful Living Meets Exceptional Care at the Baer Center for Assisted Living

Located on our Founders Campus, the Baer Center is a vibrant neighborhood designed to support and enhance the independence of MMC residents. We have a qualified team of caring staff, including Denise, our Assisted Living Administrator and Karen, our Clinical Coordinator, who are committed to providing the highest level of care and support.

At the Baer Center, we understand that personal care and assistance with daily activities are essential for a comfortable and fulfilling lifestyle. We are here to ensure that you receive the care you need while maintaining a homelike environment. 

When Carol moved to MMC along with her husband John, her reason was simple. “I wanted to be closer to my husband who was going into nursing at MMC. The Baer Center was the perfect solution for me and provided me with the added safety and security I was looking for.” From helping with daily tasks to providing specialized care, Carol is grateful for the staff who are dedicated to making her stay at MMC as comfortable and enjoyable as possible.

Engagement and socialization are vital components of a happy and fulfilling life, and we take pride in offering a wide range of social programs and activities. Amy Clelan, the Activity Coordinator for the Baer Center, keeps residents active with arts and crafts sessions, exercise classes, cooking workshops, gardening opportunities, and much more. MMC offers these activities to not only provide entertainment, but also promote mental and physical stimulation, fostering a sense of community and connectivity among residents. “I like to stay active by going to the library and participating in Bible study, cooking demos, and bingo,” shared Millie, “but I also enjoy the quiet time in my beautiful suite to read and do what I want.”

In addition to our wonderful staff and engaging programs, the Baer Center offers various accommodations to suit your preferences. Whether you prefer the privacy of a cozy private room or the spaciousness of a two-room suite, we have you covered. The Maple View Dining Room and Gallery Café provide delightful culinary experiences, ensuring that every meal is a satisfying and enjoyable one.

When you choose the Baer Center for Assisted Living, not only will you benefit from our positive energy and great staff, but your loved ones also will find peace of mind knowing that you are in good hands. “I didn’t have to move too far,” said Carol. “I lived across the street from MMC and knew that’s where I wanted to go when I needed additional support. While I enjoy the music programs and playing bingo, it’s the peace of mind that I cherish more than anything … for myself and my family.” Residents know that when they move to the Baer Center, our commitment extends beyond the assisted living program, as we provide access to higher levels of care should their needs change over time.

If you or a loved one are looking for supportive care, whether for a long-term stay or respite care, we invite you to come and experience the warmth and care of the Baer Center. For more information, please contact our Admissions Coordinator, Marci Hoover, at 717-625-6108 or by emailing marcih@moravianmanor.org

Is Assisted Living the Right Fit?

Is Assisted Living the Right Fit?

How Trying Assisted Living with a Short Respite Stay Could Answer Your Questions

Caregiving for an aging parent, relative or friend can be an enjoyable and rewarding experience. However, it also can be stressful and hard on both the primary caregiver and the person receiving the care. As part of the sandwich generation, more adults are finding themselves providing care to an aging parent or relative, while at the same time holding a job and caring for their own immediate family. Ongoing demands such as doctor appointments, grocery shopping, cooking and more times two, plus juggling personal schedules can strain even the most resilient individuals. 

To avoid caregiving fatigue or burnout, respite care is an ideal way to take a break for caregivers. Additionally, if the topic of assisted living has been brought up but met with doubt or resistance, this can be an opportunity for the person receiving care to have a trial run living in a retirement community for a short duration. They may be delightfully surprised with the newfound independence and more structured social opportunities that are available versus living in their current home.

What is respite care?

Respite care provides flexible, short-term relief for a primary caregiver to promote balance in their life, offering them time to rest, travel, or attend to their own medical care or mental health. Respite care also benefits the person receiving the care, providing a welcome change of routine, different people to talk with, a variety of activities and more. 

Several types of respite care are available, including in-home care or adult day care. However, these two options may not provide sufficient care or span enough time of the day. Within a retirement community that offers assisted living community, respite care can provide an array of services:

    • Assistance: personal care, activities of daily living, medication management, staff available 24/7 to meet needs
    • Comfortable private room: home-like environment providing safety and security
    • Companionship & community life: social, educational and cultural programs from which the guest can decide to participate in with other residents at their own leisure
    • Meals: a variety of dining options offering balanced, nutritious dishes cooked on-site 
    • Transportation: to doctors appointments and sometimes even local shopping

How does a respite stay work?

Caregivers interested in respite care at Moravian Manor Communities can meet with our admissions staff for a tour, discuss needs and determine a length of stay, spanning from a few days to a few weeks. Our short-stay residents stay in one of our furnished assisted living rooms or suites and enjoy all the same amenities that full-time residents enjoy, including:

    • Community living room with activity kitchen
    • Gathering spaces with fireplaces
    • Dining options include the Maple View Dining Room, Gallery Café or take-out meals
    • Outdoor courtyards and front porch
    • Personalized door-to-door mail delivery and daily door-to-door newspaper delivery
    • Access to physical, occupational, and speech therapy services
    • Housekeeping, linen and towels, laundry service available
    • Laundry room on each floor for residents who desire to do their own laundry
    • Campus Center with a salon, chapel, library and computer center and more

Test Drive Assisted Living at Moravian Manor Communities with a Respite Stay

We understand that moving a loved one to a retirement community can come with mixed emotions. With a respite stay, you can feel more informed and confident in the care they’ll receive having met staff, and enabling your loved one an opportunity to meet residents and experience life in assisted living first-hand.

To learn more about respite care in the Baer Center for Assisted Living at Moravian Manor Communities, call our admissions team at 717-626-0214, email admissions@moravianmanor.org or complete and send a contact request form.

A Symbol of Love and Well Wishes

A Symbol of Love and Well Wishes

At MMC, it’s not just a place for residents to receive care; it’s a community where bonds are formed and support is extended in times of need. Recently, our organization witnessed a heartwarming display of compassion as residents came together to rally around a beloved staff member facing significant health challenges. In an incredible show of empathy and solidarity, they created a beautiful prayer blanket for her, symbolizing the collective love and well wishes.

It is moments like these that truly showcase the strength of our community. Residents who have come to MMC seeking care are not only recipients of kindness, but they are also eager to reciprocate and offer support. They recognize that the staff members who dedicate themselves to ensuring their well-being are an essential part of their extended family. The creation of the prayer blanket for their caregiver is just one example of how love and care circulate within our community, creating an atmosphere of warmth and unity.

As an organization, we are immensely proud of the benevolence and generosity displayed by our residents. However, their support is not the only form of assistance that has been provided to the staff member and her family. Her peers and fellow staff members also have taken steps to ensure that she and her family receive the necessary support they need during this challenging time. Team members have offered a variety of resources and services to alleviate any burdens they may be facing, emphasizing that we stand with our staff members as a united family.

At MMC, we firmly believe that compassion is at the core of what we do. The bond between residents and staff transcends the typical caregiver-patient relationship, evolving into a genuine sense of community. The events surrounding the making of the prayer blanket and the subsequent support extended are a testament to the love and care that permeate every inch of our organization. Together, we navigate both the joys and challenges of life, knowing that in the end, we are family.