Blending Two Lifelong Callings … Nursing & Education

Blending Two Lifelong Callings … Nursing & Education

Meet Ashley Swinehart, MMC’s Clinical Education Coordinator

My journey with Moravian Manor Communities began in 2012 as a newly graduated nurse. I spent my early years on the floor, primarily serving as a charge nurse on the Herrnhut Community, until I transitioned into a nursing administrative role / MDS assistant in Fall 2017. When Covid-19 reshaped healthcare in early 2020, everything shifted. It quickly became clear that additional support in infection prevention was essential. I stepped away from the MDS office to assist our Infection Preventionist, who at the time was balancing that role alongside nursing education.

As Covid became more manageable, I gradually stepped back from infection prevention and began focusing primarily on education, with my main audience being our skilled nursing staff. In May of 2021, I accepted the full-time position of Clinical Education Coordinator.

Lifelong Callings

Even as a child, caregiving always felt very natural to me. I was the little girl who brought home every injured bird, bunny, or stray cat from the neighborhood, determined to nurse it back to health. One of my favorite childhood pastimes was “playing school,” often enlisting my younger brother as my one and only student. I also shared a special relationship with my paternal grandparents, whose influence deepened my comfort with and desire to serve older adults through time spent volunteering in our church congregation and visiting shut-ins, many of whom lived in long-term care facilities. Looking back, it feels fitting that I have found myself in a role that blends these lifelong callings, even though it was not the path I originally envisioned when I began my nursing career.

Skilled Nursing Team Education at MMC

For 2026, my goal is to continue prioritizing education for our skilled nursing staff across a wide variety of topics. Each year, we select training courses designed to meet Department of Health regulations, but additional topics often emerge through ongoing evaluation of our staff’s needs, resident care priorities, or areas where specific procedural skills could be strengthened.

Our training takes many forms. Each year, we host a weeklong nursing competency, where staff complete and are evaluated on a set of essential skills. In early spring, I run N95 clinics to review respiratory protection and proper mask use. Monthly, I lead New Hire orientation, providing hands-on classroom training where nursing policies, procedures, and essential skills are reviewed and evaluated. Throughout the year, we conduct safety drills—covering fire, elopement, and severe weather scenarios—giving staff the opportunity to practice and prepare for real-life events.

Ashley developed a carnival theme for Competency Training for staff to make it both educational and fun for attendees!

 helAdditional education includes Bloodborne pathogens and exposure through a combination of video and live discussion, as well as CPR classes that cover CPR, AED use, and the Heimlich maneuver, all using feedback mannequins and hands-on demonstrations. At times, we use a “train the trainer” approach, where competent nursing staff train and evaluate their peers on topics such as bladder scans, tracheostomy care, needle devices, and medication administration. Our educational methods are diverse, including videos, presentations, online courses, escape rooms, and guest speakers.

To maintain ongoing engagement, we hold unit check-ins Monday through Friday and host monthly meetings to connect with frontline nursing staff, fostering a culture of support, positivity, and continuous growth. We often highlight communication, teamwork, a respectful workplace and collaboration.

In some cases, education is delivered by external providers, such as IV certification courses or Wound Care Management training. Recently, we partnered with Forge Works Consulting with the goal of providing direct support and education to staff caring for residents with dementia. This partnership also helps us refine our approach, language, and overall care strategies to better meet the needs of these residents.

Read more about an immersive dementia experience workshop held for the nursing team.

Approaching Nursing with Professionalism & An Eagerness to Adapt and Learn

Nursing is an art – one that blends a strong foundation of knowledge with the ability to think critically, solve problems, and offer compassionate care to those who are hurting. It requires professionalism, emotional resilience, and a commitment to exceptional service, even in the most challenging moments.

Nursing is also ever-evolving. Advances in modern medicine, pharmaceuticals, clinical procedural, and our understanding of disease processes are constant. Because of this, healthcare professionals must remain knowledgeable, adaptable, and eager to learn. Continuous education and growth not only allows us to uphold best practices, but also strengthens our ability to support healing, manage complex conditions, and ensures the highest standards of resident safety and quality of care.

I am proud to serve MMC’s skilled nursing staff, the residents and their families as the Education Coordinator. My primary goal is to support all members of our nursing care team—CNA, LPN, and RN alike—by providing the tools, guidance, and encouragement they need to grow in their roles and build confidence as frontline caregivers. I find happiness in witnessing the personal and professional growth of a fellow nurse and seeing their dedication and passion reflected in the way they care for and support our residents. This position allows me to combine my enthusiasm for hands-on nursing alongside my peers with a strong commitment to serving in a supportive role. Many days, I leave work feeling fulfilled, hopeful that I was able to make a positive impact on both the staff and residents I serve.

Orlando Huertas, Excellence in Customer Care

Orlando Huertas, Excellence in Customer Care

Orlando Huertas, Nursing (Herrnhut Community, Memory Care)

“Orlando, you’re my man! Thanks for all that you are and all that you do. Your dedication, hard work, and compassion for those in need do not go unnoticed. Glad you are there for my sister, Ruth. You make her smile, so important! I know I can go to you if I need a report on her or want to ask any medical question, or just anything! Not an easy department, but you shine. Well done good and faithful servant!”

Nominated by Jeanne, family member

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Team Members Participate in Immersive Dementia Experience Workshops

Team Members Participate in Immersive Dementia Experience Workshops

MMC recently hosted Dementia Training sessions for team members, led by Melody Karick, Dementia Educator and Consultant with Forge Works. This immersive experience allowed participants to reflect on their own emotions, perspectives, and caregiving approaches—enhancing both empathy and understanding when caring for individuals with memory impairment.

Melody began with a brief introduction to Dementia, followed by her personal story—one that shaped her work and her passion. Her journey started in 2000, when she became a care partner for her father, who lived with her family for eight years. She openly reflected on how limited her understanding of the disease was at the time and shared raw, honest examples of mistakes she made, despite her deep love and best intentions. Her vulnerability set the tone for the rest of the workshop and reminded us that learning, growth, and compassion must go hand-in-hand.

Immersive Experience #1

Attendees then participated in two similar experiences, with one key difference between them—though that difference would not be revealed until later. Team members were given a moment to glance around the room, noticing a few sensory stations set up. Tool kits were handed out containing goggles, headphones, spiked shoe inserts, and oversized gloves. After putting them on, team members were left to navigate the room and attempt various tasks with little to no direction. The goggles restricted vision to a dime-sized window, the headphones delivered loud and unpredictable noise, the gloves made it nearly impossible to grasp items, and the inserts made every step uncomfortable. For approximately 10 minutes, the training participants moved through that environment, experiencing the sensory and cognitive overwhelm that many individuals with Dementia face daily.

Immersive Experience #2

After a short break, team members were prepared for the second round. They wore the same equipment, but this time the experience was markedly different. Melody connected with each of them individually, introducing a specific task and guiding them through it with encouragement and support. Her approach varied for each person, shaped by their emotional state, understanding, and ability to participate. Through her presence and reassurance, many were able to accomplish tasks that felt impossible during the first round.

Reflections & New Approach Techniques

Following the exercises, staff had the opportunity to reflect on their emotions, reactions, and insights. Many shared how the experience shifted their perspective and deepened their understanding of what life may feel like for someone living with Dementia. Participants discussed the profound impact a care partner can have—from the way care teams communicate, to how they offer support, to the environment they create. The workshop highlighted how a simple touch, a positive approach, and thoughtful adaptations can transform a person’s experience. It also humbled many of the participants, offering a glimpse into the loneliness, confusion, and fear that memory impairments can create. Yet with Melody’s guidance, our team members were reminded of the privilege they have as caregivers: the ability to provide comfort, safety, and a sense of security through their words, actions, and presence.

The remainder of the presentation focused on a series of approach techniques grounded in understanding which areas of the brain are impacted and how to maximize the abilities that remain. Many of these techniques are derived from the teachings of Teepa Snow, Melody’s mentor and a renowned Occupational Therapist and Dementia Care Specialist. Participants explored concepts such as music memory and practiced the Hand-under-Hand technique.

Training Funded by the Dean Worth Dementia Education Fund

This training was made possible through the Dean Worth Dementia Education Fund, a MMC endowment fund established in 2017 by MMC resident Emily Klenin in honor of her husband Professor Dean Stoddard Worth after he passed away with dementia.  The fund celebrates his lifelong dedication to learning, compassion, and excellence, and supports educational opportunities that deepen our understanding of dementia and the neuroscience of the brain. Professor Worth was a Distinguished Professor (Emeritus) of Slavic Languages and Literatures at UCLA, Chair of the International Committee of Slavists, a Foreign Member of the Russian Academy of Sciences, and a lifelong member of the Centre d’Études Slaves at the University of Paris (Sorbonne).

Team Members Reactions to the Training

  • “Patience and approach matters. Have the courage to try something new.”
  • “I learned how important it is to come along side and be patient with someone with dementia. It cemented something I already knew.”
  • “It’s scary for someone living with these diseases; empathy and patience go a long way! Anyone can be in the same position, life changes fast. Be kind!”
  • “I learned to be more aware of my actions and words when working with residents with dementia.”
  • “It helped me understand the disease process a little more and what residents experience.”
  • “I realized how isolating it can feel.”
  • “Be more sensitive and patient. An eye opener, very well done!”
  • “I gained more understanding, more awareness, and can look for ways to help make their lives better.”