Jessica Reinhart, Nursing

“I’ve received countless compliments from family members and staff about Jessica’s kindness, communication skills, and dedication to the residents and family members in our Herrnhut community,” shared Bonnie Larzelere, Assistant Director of Social Services. “She always extends her help to those who need assistance. Thank you, Jessica, for being so easy to work with … it’s a pleasure to be your co-worker.”

We appreciate Jessica for being a part of the MMC team and helping to make MMC a great place to live and work.   

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Jon Yoder and Yvonne Blough, Nursing

“I decided to nominate Jon and Yvonne as a team! Both of these aides work hard and never complain. They are so incredibly pleasant to work with…so much so that residents ask for them by name. I appreciate their hard work and dedication and the spirit in which they do it. 

The Health Center 3-11 CNA team is out of this world! We are lucky to have you. “

 ~ Kim Kolp, Director of Nursing

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Marian Fertenbaugh, Transportation

“Whether it be with her coworkers or MMC residents, Marian always puts others first and embodies person centered care. She is eager to help and is a shining example of a team player. Marian does all she can to accommodate the residents and provide person centered service. Recently, to ensure that a resident received the care that they needed, Marian volunteered to work on her day off to transport a resident to an appointment that couldn’t be scheduled during the week. We are so thankful to have conscientious people like Marian on our team.”

~  Jackie Brendle, Director of Environmental Services

Thank you, Marian, for being a part of the MMC team and helping to make MMC a great place to live and work.   

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Terry Eshelman, Dining Services

“The other day, I worked as a CNA in the Health Center from 7 – 11 am. I was not familiar with the daily routine and fell a bit behind in my duties. Terry Eshelman was there to save the day! She pitched in to help with meal tickets, collecting trays, serving residents, etc. I couldn’t have done it without her. I was so thankful for her help, I want to pass along my gratitude and say how nice it is when departments work together as a team to get the job done.”

~ Ashley Swinehart, LPN/Clinical Care Coordinator

Thank you, Terry, for being a part of the MMC team and helping to make MMC a great place to live and work.   

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Joni Cromer, Dining Services

When we think of great customer service and team spirit, we think of Joni Cromer. Joni leads by example and has a “people first” attitude.  Joni is always there to pick up and fill in when needed so customers continue to receive great service. The Owl’s Nest runs smoothly because of her management and people skills, and it doesn’t stop there. If you’ve ever had one of Joni’s scones or pumpkin snickerdoodles, you know that she is an amazing baker. Fortunately, for everyone here at MMC, Joni shares that special talent with us frequently. Most recently, she had a bake sale. She created a beautifully displayed smorgasbord of baked goods just because she knows residents and staff enjoy her confections. Thank you, Joni, for being a part of the MMC team and helping to make MMC a great place to live and work.    

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.